. I was too aggressive on that decision when I didnt need to make it for about another two weeks. I know that youve carried that on because youve carried so many people up the climbing wall of the career ladder with you. They used to track that and give a lot of credit for that. Sources: Financial Advisor and InvestmentNews, April 2021, Financial Planning, August 2021. Any company that has the reputation and ability to be a talent engine is going to do a great job of recruiting and developing talent. /S /URI endobj Previously Don was the Chief People Officer of Apttus. Where you lose most of the time is your 5 to 10-year rock stars who look ahead and they dont see the opportunity and somebody calls them. If you become a company thats known to develop and grow talent and create opportunities for talent to develop and grow, youre going to attract more of them. -md/uHFHbk/,=:Eat$5T8&6fR7-WtB?J4;~D|=]=^q;Sb?As%(QX&pZLUFU5J"|0Y5QZiCoN$- When I was working with you, talent was always on my brain, How are we doing it? Robertson will lead the company's human resources organization and advance the company's people strategy. With Karen Clark, #039: Interviewing Candidates Without A Resume. << 11 0 obj Phone . Don G Robinson Financial Representative . An example of that is sometimes how it can be difficult. How do I get there faster, better and easier? What would you tell yourself? /Subtype /Link In this episode, George Randle sits down for an insightful interview with EVP and Chief HR Officer at Northwestern Mutual, Don Robertson. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, 15 Northwestern Mutual Illinois-Based Financial Advisors Named on National Ranking of Top Wealth Advisors, Five Northwestern Mutual Florida-Based Financial Advisors Named on National Ranking of Top Wealth Advisors. I wish I could remember but it was like, They need to see the authentic me. /PCSp 4 0 R /URI (http://www.prnewswire.com/) Phone . First of all, you need to institutionalize the way you do your talent so that diversity is at the forefront of anything you do. Benefitting from his varied experience as a leader in sales and finance as well as human resources, Dons goal is to continue re-imagining how HR collaborates with other operational leaders to advance the goals of Northwestern Mutual and its workforce. I tell my team all the time, Tell me the punchline and if I have questions but dont take me through the pain. That was a big one. /Type /Page 4 Northwestern Mutual continues to have the highest financial strength ratings awarded to any U.S. life insurer by all four of the major rating agencies: A.M. Best Company, A++ (highest), May 2021; Fitch Ratings, AAA (highest), December 2021; Moody's Investors Service, Aaa (highest), December 2021; S . /Contents 12 0 R /AIS false They think thats an ego-based statement but Im like, If you saw where I came from, you would know how true of a statement that is. I dont know if I got married out of love or sympathy but it worked out in my favor. Legal Assistant . Whatever happens with special teams, well just deal with. Its about the ecosystem and the full team that you put together. It has to be threaded in your mainstream of what you do for talent. Ive never had an HR job. You cant ignore any piece of that. Businesses live and die on the quality of their talent. /ca 1.0 10 0 obj Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its Weve all had failures. Marcela was somebody who believed in me and Bina Chaurasia on her team. Youve read it here, guys, definitive proof. Cameron Robertson has been working as a A and Executive Director. Business leaders, John Hinshaw, Mike Nefkens, Meg and Mark Hurd. Copyright 2019 The Northwestern Mutual Life Insurance Company, Milwaukee, WI. Im looking for someone who has a good attitude because nobody wants to work with people that are negative, especially in this day and age. /Annots 15 0 R You are the only person I knew that viewed it as an ecosystem. What I tell managers all the time is, Your job is to be a talent multiplier. I tell employees, Your job is to own your career. You need to be clear as an employee, what it is you want to accomplish in your career, the path that you want to go down, the skills and capabilities that youre going to need to achieve that but your manager needs to work with you to chart out a path. Thats true but I dont ever remember sending you an email or a text that wasnt instantaneously received and I was anywhere on the globe at that time. In the previous episode to this, I had Lisa Schreiber on who is the Chief Customer Success Officer at BlackLine and Myrna Soto. Youre not going to get to where you want to get to in your career because youre going to get trained. Im going to give them both to you in advance because its not a got you. What is your best advice to the leaders and managers that are coming up to retain and develop those people? Career Journey Coach | Development Enabler | Talent Management | Learning and Development at Hewlett Packard Enterprise. Therefore, you become an environment thats known as developing talent. Christian's accountabilities include shaping and guiding the company's planning philosophy and experience, the digital products that support our customers and field force, and the customer analytics that inform our strategies for improving their experience. I said, Okay. She was like, I want to see this. I gave it to Caroline. Even to this day, the biggest challenge you face when youre my age is leaders who think differently than you and how you convince them. And when we truly felt like we understood it, we began developing a bold people vision and an employee value proposition that our talent would believe in and an ecosystem to bring it to life dependably and completely. For me, I remember the quote in the book and I believe it was you that was, A-players want to work for A-players. ,,0 XA`@Z>\8)Uj3OtsFz2'4B bK;X&,= iK"0jDaJPbpMZ6kQ; # Don Robertson. Oftentimes, companies are simply thinking about the talent they need to deliver for them but if they dont create an environment that allows the employee to benefit from that experience and grow and develop, youre not going to develop and grow your talent. The reason for that question is youve been great at giving back and helping people along. And we launched a new talent navigator tool, enabling our employees to sit down and visualize where they want to go in their careers. Executive VP & Chief Human Resources Officer . Robertson earned his bachelor's degree in business administration from California State University, Fresno where he currently serves on the Advisory Board for the Craig School of Business. If they do that, it means the person is performing. Subsidiaries includeNorthwestern Mutual Investment Services, LLC(NMIS) (securities), broker-dealer, registered investment adviser, member FINRA and SIPC; the Northwestern Mutual Wealth Management Company (NMWMC) (fiduciary and fee-based financial planning services), federal savings bank; and Northwestern Long Term Care Insurance Company (NLTC) (long-term care insurance). John E. Schlifske is chairman, president and chief executive officer of Northwestern Mutual, and is a member of the Board of Trustees. I had the good fortune to work with you and for you twice. It can aid individuals and businesses to. There was nothing about the companys mission helping Americans make smart financial choices so their goals arent left to chance that needed to be fixed. On the contrary, a strong foundation was already in place one built over the companys storied 164-year history. >> Im in the gym five days a week. Im not going to give you the background on this amazing leader that he is the CHRO. Did they have to twist your arm or were you like, This is the next new challenge and frontier where I can impact? What was it for you? You must have had an entirely different eye on that talent as compared to your normal recruiting talent acquisition and HR business partner. I was thinking of the great Caroline Atherton, if you remember her. Best Talent: Youre not going to get to where you want to get to in your career because youre going to get trained. Theyve been great. Investment brokerage services are offered through Northwestern Mutual Investment Services, LLC (NMIS) a subsidiary of NM, broker-dealer, registered investment advisor, and member FINRA and SIPC. Its just leaders are leaders. Ive tried a lot of different techniques over the years. I have failed numerous times in my career. MILWAUKEE, Aug. 21, 2018 /PRNewswire/ --Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. I did this thing and I screwed up. Georgia Public Defender Council. I knew you were like this with me. Robertson is probably best known for his trio of novels featuring Morris Bird III: The Greatest Thing Since Sliced Bread, The Sum and Total of Now, and The Greatest Thing That Almost Happened.A movie adaptation of The Greatest Thing That Almost Happened aired on NBC in 1977, starring . Before Apttus Don was the CHRO for Sutherland Global Services. Get on the phone. We were using BlueJeans at that time and she said exactly that. Awards Conference & Dinner in NYC - one of the year's premier Unbelievable. What do they want to be?, Its not what they want to be when they grow up because its not about a specific job, Do you want to be a senior leader? The gist of it was this was right around the time when the HR function was starting to realize as a function that they needed to have people that understood the business as well as understanding the domain of HR. The third thing is to try to give your employee base as much context as you possibly can. Were in the wealth management business. The one that Ive landed on that works best is I start the question by describing a failure that Ive had. I didnt get to work with some of those leaders that you mentioned. We combine the expertise of our financial professionals with a personalized digital experience to help our clients navigate their financial lives every day. Ideally, what you will do over time is build your organization to be a talent engine so that it becomes second nature, but there are foundational elements that you have to put in place around talent succession planning, rising star analysis, talent management to career growth and career development. James Wesland Robertson is an Insurance Agent of NM and NLTC. >> Tracy was that way. Mpb4 John M. Grogan is responsible for the strategy and performance of the company's insurance businesses. endobj Im looking for somebody that has got good energy that they can overcome the obstacles that are going to come at them. How did we do it? *Based on Northwestern Mutual internal data, not applicable exclusively to disability insurance products. If you want, give us a thumbnail. Robertson earned his bachelor's degree in business administration from California State University, Fresno where he currently serves on the Advisory Board for the Craig School of Business. With $265.0 billionin assets, $28.1 billionin revenues, and $1.8 trillionworth of life insurance protection in force, Northwestern Mutual delivers financial security to 4.5 million people who rely on us for life, disabilityincomeand long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. 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